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Build the future. We're hiring across all functions.
[Pricing]
We help you help your users love what you do.
[Tier 1]
Growth
Perfect for growing teams turning product questions into better activation.
[Tier 2]
Scale
Built for teams improving adoption across more users, features, and workflows.
[Tier 3]
Enterprise
For larger organizations that need deeper control, security, and support.
[Team]
Seats included
1
3
10+
Products supported
1
3
Unlimited
Team workspaces
✔
✔
✔
Admin controls
✔
✔
✔
Role-based permissions
✔
✔
Custom roles
✔
[Product intelligence]
Product mapping
✔
✔
✔
Feature adoption tracking
✔
✔
✔
Behavioral path tracking
✔
✔
✔
User segment insights
✔
✔
Multi-product reporting
✔
✔
[AI Guidance]
In-app AI assistant
✔
✔
✔
Context-aware answers
✔
✔
✔
Step-by-step walkthroughs
✔
✔
✔
Personalized user guidance
✔
✔
✔
Advanced guidance rules
✔
✔
[Insights & Reporting]
Activation lift reporting
✔
✔
✔
Ticket deflection reporting
✔
✔
✔
Feature adoption reports
✔
✔
✔
User friction insights
✔
✔
✔
Custom dashboards
✔
✔
Data warehouse sync
✔
[Security & Control]
SOC 2 Type II
✔
✔
✔
ISO 27001
✔
✔
✔
GDPR support
✔
✔
✔
SSO / SAML
✔
✔
Audit logs
✔
✔
Custom security review
✔
Powering the fastest growing product teams.
[Linear]
[HIPPA]
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[Linear]
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[01]
How does Pointer pricing work?
How does Pointer pricing work?
Pointer pricing is based on the size and needs of your product team, including seats, products supported, usage, integrations, and support requirements. Every plan includes the core Pointer experience.
[02]
Do I need engineering support to launch Pointer?
Do I need engineering support to launch Pointer?
Not much. Pointer can be added with a small code snippet and starts mapping your product automatically. Most teams can launch without a heavy engineering lift.
[03]
What counts as a product?
What counts as a product?
A product is a distinct app, platform, or user experience where Pointer is installed. If your company has multiple products or environments, Scale or Enterprise will usually be the better fit.
[04]
Can Pointer complete actions inside our product?
Can Pointer complete actions inside our product?
Yes. Pointer can guide users through multi-step workflows and complete approved actions directly in the interface. Teams can set rules and controls around what Pointer is allowed to do.
[05]
Is Pointer secure enough for enterprise teams?
Is Pointer secure enough for enterprise teams?
Yes. Pointer is built for enterprise requirements, with support for SOC 2 Type II, ISO 27001, GDPR, SSO / SAML, audit logs, and custom security review on higher-tier plans.
[Get a Live Demo]
See Pointer in action on your product.
Ten minutes could make your product 10x more intuitive.
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